Course information HERE

In this business training session, you get 90 minutes of business conversation with me on SKYPE, Zoom, or over the phone. After you purchase the training session, I will get in touch with you via email or cellphone to arrange a time that is convenient for you. During our one-on-one business training session, you can ask me any questions about opening or managing a business and I will the best practical advice. During this time, you would also be able to ask me questions about business in general and management.

After the 90-minute conversation, I will give you some strategies to work on for the session. This 90-minute business training is the best way to learn from an expert about key aspects of business and entrepreneurship. This is the most convenient and affordable way to get a practical education about business without years in college and paying an exorbitant amount of money.

This is an extremely valuable tool for you or someone who is new to business or wants to learn the right way.

Course information HERE

In this business training session, you get 90 minutes of business conversation with me on SKYPE, Zoom, or over the phone. After you purchase the training session, I will get in touch with you via email or cellphone to arrange a time that is convenient for you. During our one-on-one business training session, you can ask me any questions about opening or managing a business and I will the best practical advice. During this time, you would also be able to ask me questions about business in general and management.

After the 90-minute conversation, I will give you some strategies to work on for the session. This 90-minute business training is the best way to learn from an expert about key aspects of business and entrepreneurship. This is the most convenient and affordable way to get a practical education about business without years in college and paying an exorbitant amount of money.

This is an extremely valuable tool for you or someone who is new to business or wants to learn the right way.

Course information HERE

In this business training session, you get 2 hours of business conversation with me on SKYPE, Zoom, or over the phone. After you purchase the training session, I will get in touch with you via email or cellphone to arrange a time that is convenient for you. During our one-on-one business training session, you can ask me any questions about opening or managing a business and I will the best practical advice. During this time, you would also be able to ask me questions about business in general and management. After the 2-hour conversation, I will give you some strategies to work on for the session.

This 2-hour business training is the best way to learn from an expert about key aspects of business and entrepreneurship. This is the most convenient and affordable way to get a practical education about business without years in college and paying an exorbitant amount of money.

This is an extremely valuable tool for you or someone who is new to the business and wants to learn the right way.

Course information HERE

It is essential for an organization to provide excellent customer service to its clients. Excellent customer service leads to customer retention, increased profitability, credibility and good reputation. It is achieved through constant satisfaction. An organization needs to have satisfied employees to create an environment that is conducive to the delivery of excellent customer service. Tourism is a thriving industry, but are you aware of how it can help boost your company or industry? This continuing education training (90-minute) seminar will provide participants with 21st-century techniques to attract and retain customers and employees.

As a business owner, the number one goal you should have is to grow. You should keep your business going whether you are onsite or on the road by getting the professional consulting services your business needs to succeed!

As a management consultant, I will provide the following services: 

  • Management expertise and coaching 

  • Representation and promotions at different local events and business conferences 

  • Organize the business by ensuring all permits are in order and compliance with local, state, and national laws if needed 

  • Professional advice on negotiating contracts, decision making, and leadership

  • Training on food safety and the Occupational Safety and Health Act (OSHA) of 1970 to avoid sanitation/safety violations 

  • Guidance on how to keep the restaurant, clean to provide quality food as well as service and to pass the Health Inspection every time an inspector comes

  • Make myself available to the owner and managers by text, e-mail, or cellphone 24/7

  • Help create performance standards for effective management if needed 

  • Create job descriptions for managers and employees

  • Guidance on how to design an incentive program if required

  • Guidance on how to acquire and retain international tourists 

  • Provide cross-training to all employees so customers can get the best service 

  • Coaching on the hiring process by providing strategies on personnel selection

  • Guide on how to provide effective feedback, coaching, when evaluating employees  

  • Advise on the selection of suppliers and vendors 

  • Coaching on maintaining effective inventory 

  • Practical customer service training and more.

As a business owner, the number one goal you should have is to grow. You should keep your business going whether you are onsite or on the road by getting the professional consulting services your business needs to succeed!

As a management consultant, I will provide the following services: 

  • Management expertise and coaching 

  • Representation and promotions at different local events and business conferences 

  • Organize the business by ensuring all permits are in order and compliance with local, state, and national laws if needed 

  • Professional advice on negotiating contracts, decision making, and leadership

  • Training on food safety and the Occupational Safety and Health Act (OSHA) of 1970 to avoid sanitation/safety violations 

  • Guidance on how to keep the restaurant, clean to provide quality food as well as service and to pass the Health Inspection every time an inspector comes

  • Make myself available to the owner and managers by text, e-mail, or cellphone 24/7

  • Help create performance standards for effective management if needed 

  • Create job descriptions for managers and employees

  • Guidance on how to design an incentive program if required

  • Guidance on how to acquire and retain international tourists 

  • Provide cross-training to all employees so customers can get the best service 

  • Coaching on the hiring process by providing strategies on personnel selection

  • Guide on how to provide effective feedback, coaching, when evaluating employees  

  • Advise on the selection of suppliers and vendors 

  • Coaching on maintaining effective inventory 

  • Practical customer service training and more.

Essential Management and Global Practices

6 weeks duration

$500 per person

This certificate course is designed for individuals who are interested in getting fundamental management skills and knowledge of global business to compete in the current global environment. The program focuses on factors that contribute to successful organizational performance. It provides a practical, comprehensive set of interactive discussions focused on decision making, strategies, and key managerial practices. Topics include management, planning, customer service, employee retention, employee motivation, empowerment, organizational culture, country culture, globalization, export, leadership, and more.

Fundementals of Customer service

This certificate course is designed for individuals who are interested in getting fundamental customer service skills. The course focuses on factors that contribute to providing outstanding customer service. The course provides the students with the basic concepts and current trends in the customer service industry. Through actual case studies, the students analyze organizations that have implemented successful customer service strategies. Topics include emerging trends, service matters, engaging your customers, use of friendly Websites, leadership, seek customer feedback, employee motivation, exceeding expectations with value, and more.
Duration: Six (6) weeks